Privacy Policy

At UdneDo, we are committed to protecting the privacy and security of our users, including children. This Privacy Policy explains how we collect, use, disclose, and safeguard personal information when you visit our website, UdneDo.com, or use our services. By accessing or using our website and services, you consent to the collection, use, and disclosure of personal information as described in this Privacy Policy.

INFORMATION WE COLLECT

1.1 Personal Information: We may collect personal information from all users, including children, when they make a booking, register an account, submit a query, or interact with our website. This may include names, email addresses, contact numbers, postal addresses, dates of birth, passport details, payment information, and other relevant information necessary to fulfill booking requests and provide services. We collect this information to process bookings, communicate with users, personalize experiences, and improve our services.

1.2 Log Files and Tracking Technologies: Like many websites, we automatically collect certain technical information when users visit our website. This includes IP addresses, browser types, device information, operating systems, referring URLs, pages visited, and the dates and times of visits. We may also use tracking technologies such as cookies, web beacons, and similar technologies to enhance user experiences, analyze trends, and gather information about user activities on our website.

USE OF INFORMATION

2.1 Service Delivery: We use the information we collect to process and fulfill bookings, communicate with users regarding reservations, provide customer support, and enhance overall experiences with our services. This includes sharing information with airlines, hotels, car rental companies, travel agents, and other service providers necessary to complete bookings and deliver requested services.

2.2 Communication: We may use contact information to send booking confirmations, updates, important notices, and promotional offers related to our services. These communications may be sent via email, SMS, or other electronic means. Parents or legal guardians of children may choose to opt-out of receiving promotional communications by following the unsubscribe instructions provided in the emails or by contacting us directly.

2.3 Analytics and Improvements: We analyze user behavior and website usage patterns to understand how our website and services are being used, improve offerings, optimize website functionality, and enhance user experiences. This includes using aggregated and anonymized data for analytical purposes, such as monitoring website traffic, identifying trends, and measuring the effectiveness of marketing efforts.

DATA SHARING AND SECURITY

3.1 Third-Party Service Providers: We may engage trusted third-party service providers to assist us in delivering services effectively. These providers may include payment processors, customer support providers, marketing partners, data storage providers, IT infrastructure providers, and analytics platforms. We ensure that these providers adhere to strict confidentiality obligations and use personal information solely for the purpose of delivering requested services.

3.2 Legal Compliance and Protection: We may disclose personal information if required by law, regulation, legal process, government request, or if we believe that such disclosure is necessary to protect our rights, enforce terms and conditions, comply with a judicial proceeding, court order, or legal obligation, prevent fraud or potential harm, investigate security incidents, or respond to an emergency.

3.3 Data Security: We implement appropriate technical and organizational measures to protect personal information from unauthorized access, disclosure, alteration, or destruction. These measures include encryption technology, secure servers, firewalls, access controls, regular vulnerability assessments, and employee training. However, no method of transmission over the internet or electronic storage is completely secure, and we cannot guarantee the absolute security of data.

4. CHILDREN'S PRIVACY

We understand the importance of protecting the privacy of children, especially online. Our services are intended for users of all ages, including children under the age of 18. We do not knowingly collect personal information from individuals under 18 years of age without the consent of a parent or legal guardian. If we become aware that we have inadvertently collected personal information from a child without proper consent, we will take steps to delete such information as soon as possible. Parents or legal guardians who believe that we may have collected personal information from their children without consent should contact us immediately.

5. CHANGES TO THE PRIVACY POLICY

We reserve the right to update or modify this Privacy Policy at any time without prior notice. Any changes will be effective immediately upon posting the revised Privacy Policy on our website. We encourage all users, including parents or legal guardians of children, to review this Privacy Policy periodically to stay informed about our data practices.

6. GRIEVANCE REDRESSAL

For any complaints, abuse, or concerns regarding content, comments, or breaches of these terms, please contact our Cheif Executive Officer:

Email: ceo@udnedo.com